A 24/7 digital concierge for restaurants and hotels
Concierge by CJ Intelligence answers guest questions instantly, guides decisions, and helps turn website visitors into bookings.
Our Approach
We don’t build chatbots.
We build revenue-driving guest experiences.
Concierge by CJ Intelligence gives your restaurant a 24/7 digital concierge — trained on your business, ready to answer instantly, and designed to convert visitors into bookings.
Because in hospitality, speed and clarity aren’t optional — they’re what win the guest.
Our process is simple and seamless.
Getting started doesn’t require technical knowledge, new systems, or disruption to your business.
We handle everything.
First, we learn your business — your menu, your policies, your offering, and how you speak to your guests.
We then build and train your concierge to reflect your brand accurately and professionally.
Once ready, it’s added to your website in minutes.
From that point on, your concierge works continuously — answering guest questions instantly, guiding them toward booking, and supporting your team both during service and after hours.
No ongoing management.
No complexity.
Just a smarter, more responsive guest experience from day one.
CJ Intelligence was founded by James Newman, whose background in hospitality has given him a clear understanding of the pressures businesses face in delivering fast, consistent guest experiences. Alongside this, a strong interest in technology led him to explore how modern AI could be applied in a practical, revenue-driving way. Having worked in customer-facing roles across restaurants and high-volume service environments, James saw first-hand how missed enquiries, language barriers, and limited staff capacity can lead to lost revenue. CJ Intelligence was created to solve this — combining hospitality insight with technology to help businesses respond instantly, operate more efficiently, and meet the expectations of today’s always-on customer.