Privacy Policy
Effective Date: 12 May 2026
Welcome to CJ Intelligence.
Your privacy is important to us. This Privacy Policy explains how CJ Intelligence Ltd (“CJ Intelligence”, “we”, “our”, or “us”) collects, uses, and protects information when you use our website and services.
1. Who We Are
CJ Intelligence Ltd is a UK-based technology company providing AI-powered concierge solutions for restaurants and hotels.
Website: CJ Intelligence
Address:
CJ Intelligence
Royston House
Sulgrave Road
London
W6 7QR
For any privacy-related enquiries, please contact:
Email: hello@cj-intelligence.com
2. Information We Collect
We may collect and process the following information:
Information You Provide
Name
Email address
Business name
Phone number
Messages submitted through forms or chat
Website Usage Information
We may automatically collect:
IP address
Browser type
Device information
Pages visited
Time spent on pages
Referral sources
This helps us improve our website and services.
3. How We Use Your Information
We use your information to:
Respond to enquiries
Provide demonstrations and onboarding
Improve our services
Communicate with prospective customers
Monitor website performance and security
Provide customer support
We do not sell your personal information.
4. AI Concierge Data
When businesses use Concierge by CJ Intelligence, guest enquiries submitted through the AI concierge may be processed to generate responses and improve service functionality.
Businesses using our platform are responsible for ensuring they have appropriate permissions and notices in place for their customers.
5. Cookies & Analytics
Our website may use cookies and analytics tools to understand website usage and improve user experience.
These may include services such as:
Google Analytics
Website performance tools
Chat or communication tools
You can control cookie preferences through your browser settings.
6. Data Storage & Security
We take reasonable technical and organisational measures to protect your information from unauthorised access, misuse, or disclosure.
However, no online system can ever be guaranteed completely secure.
7. Sharing Information
We may share information with trusted third-party service providers who help us operate our website or services, including:
Website hosting providers
Analytics providers
Payment processors
Communication tools
We only share information where necessary for business operations.
8. Your Rights
Under UK data protection law, you may have rights to:
Access your personal data
Correct inaccurate information
Request deletion of your data
Object to certain processing
Request data portability
To exercise these rights, contact us at:
hello@cj-intelligence.com
9. Data Retention
We retain information only for as long as reasonably necessary for business, legal, or operational purposes.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of external websites.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
12. Contact
If you have questions about this Privacy Policy or how your information is handled, contact:
CJ Intelligence Ltd
London, United Kingdom
Email: hello@cj-intelligence.com